搜搜考试网关于英语正式信件写作（抱怨的）
来源：学生作业帮 编辑：搜搜考试网作业帮 分类：英语作业 时间：2024/06/04 19:00:40
关于英语正式信件写作（抱怨的）
最近要考写英语正式信件,内容是抱怨一些事（如餐厅服务部好等）.想请教一下有什么需要注意的?格式之类的就不用说了,主要谈谈有什么特殊表达的句式和一些常用的单词.还有怎么写才能开个好头结个好尾?另外一些事情需要注意的也请一并注明,有分.
最近要考写英语正式信件,内容是抱怨一些事（如餐厅服务部好等）.想请教一下有什么需要注意的?格式之类的就不用说了,主要谈谈有什么特殊表达的句式和一些常用的单词.还有怎么写才能开个好头结个好尾?另外一些事情需要注意的也请一并注明,有分.
Directions:
You found something wrong with the telephone bill you have received from the local post office.You made a call to inquire about this however the person who answered the call was very rude.Write a letter of complaint to the manager of the post office,explaining the situation and giving your suggestions for improvement.Your letter should be no less than 100 words.You don?t need to write the address.Don?t sign your own name at the end of the letter,use Donna instead.
Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation:I had been overcharged for two overseas calls.However,when I called your Complaints Department,the girl who answered my phone was very rude.For one thing she interrupted me continually,for another she even said that the fault was my own.Needless to say,such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined,and instructed on the proper way to deal with clients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours,Mary
译文亲爱的先生：我写这封信是想让你知道你们的一个员工的服务态度.我收到你们上个月的话费单后发现有一些计算错误,我认为我被多收了两个国际长途费用.但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁.一方面她总是打断我的话,另一方面她甚至说错误在我.这样对待客户的态度实在让人难以接受.我建议对这个女孩进行惩罚,另外告诉该如何对待客户.我希望她能向我正式道歉.请早日回复.真挚的：玛丽
You found something wrong with the telephone bill you have received from the local post office.You made a call to inquire about this however the person who answered the call was very rude.Write a letter of complaint to the manager of the post office,explaining the situation and giving your suggestions for improvement.Your letter should be no less than 100 words.You don?t need to write the address.Don?t sign your own name at the end of the letter,use Donna instead.
Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation:I had been overcharged for two overseas calls.However,when I called your Complaints Department,the girl who answered my phone was very rude.For one thing she interrupted me continually,for another she even said that the fault was my own.Needless to say,such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined,and instructed on the proper way to deal with clients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours,Mary
译文亲爱的先生：我写这封信是想让你知道你们的一个员工的服务态度.我收到你们上个月的话费单后发现有一些计算错误,我认为我被多收了两个国际长途费用.但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁.一方面她总是打断我的话,另一方面她甚至说错误在我.这样对待客户的态度实在让人难以接受.我建议对这个女孩进行惩罚,另外告诉该如何对待客户.我希望她能向我正式道歉.请早日回复.真挚的：玛丽